Loyalty and CRM
A customer list built from your bills and orders, visit tracking, tiered rewards, and WhatsApp or SMS offers that bring people back.
Watch it work
Twenty seconds, start to finish. Tap a step to jump to it.
Try it yourself
A working demo with sample data. Tap anything.
What you get
- Customer profilesVisits, favourite orders and spend for every customer, built from the POS and online orders.
- Stamp cards and tiersCoffee cards, birthday treats and tiers for your best regulars.
- Automated WhatsApp and SMSRewards, win-backs and launch offers go out on their own, using approved templates.
- Repeat-customer reportsSee how many customers came back this week, and which offers brought them.
Questions about loyalty and CRM
Do customers need to download an app?
No. Their phone number is their card, and messages arrive on WhatsApp or SMS.
Is it allowed to message customers?
Only customers who agree at billing are messaged, and every message has an opt-out.
The other systems
- Cloud POSBilling, KOTs, table maps and stock in one cloud system, set up with your menu, with your staff trained before you go live.
- Direct orderingCustomers order from your own link and pay by UPI or card.
- Shifts and payrollBarista and kitchen rosters, attendance by phone, payroll and tip pooling rules, in one system your manager can run in an hour a week.
- Kitchen ERPFor chains with a central kitchen: stock control across outlets, automatic reorders, vendor payables and a weekly waste report.
See you at your cafe.
Audits run Monday to Saturday across Pune and PCMC.