Fill every table

Refill is a marketing and growth studio for cafes in Pune and PCMC. We design what your customers hold and see, get you found on Google Maps and ChatGPT, and run the nights that bring people back.

For specialty coffee bars

A menu revamp, branded cups and sleeves, a website that takes orders, cloud POS and a loyalty program.

From ₹32,000

Book a free audit

Your ordering site, ₹4,999

Our Diwali price, down from ₹7,999. Customers order from your link on Instagram, Google and WhatsApp, and you keep the commission an aggregator would take. Menu with photos, cart, UPI payments and order alerts on WhatsApp.

₹7,999 ₹4,999 one time

Book your website
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Order for pickup, ready in 12 min

  • Iced layered latteEspresso over cold milk₹220
  • Masala chaiCutting, made to order₹60
  • Butter croissantBaked this morning₹140
  • Cold brewSteeped 18 hours₹190

Your order

    PickupToday, 6:30 pm

    To pay₹0

    Pay with any UPI app

    To Your Cafe · ₹0

    Waiting for payment…

    Order #1042 placed Paid ₹0. We'll have it ready by 6:30 pm.
    Pickup atYour Cafe, Baner RoadShow order #1042 at the counter
    Your Cafe ordersOrder alerts

    Today

    New order #1042 · Paid by UPI 1× Iced layered latte
    1× Butter croissant
    Pickup 6:30 pm · ₹360 6:18 pm ✓✓
    AcceptCall customer

    A working demo of the site you get. Tap through it.

    A layered iced latte in a fluted glass

    How a cafe fills up

    One layered iced latte, built the way we build your growth. Scroll to pour.

    1. IceMenu and QR. The base every order sits on.
    2. SyrupCups, sleeves and boxes people photograph.
    3. MilkGoogle Maps and ChatGPT, so people find you.
    4. EspressoGigs, workshops and creators that bring them in.
    5. LayersOrdering, POS and loyalty that bring them back.
    6. ServedA cafe with regulars.

    The Refill menu

    All 23 services, set out the way you'd set out your own menu. The right column shows the smallest package that includes it. Most can also be added to a smaller package.

    Try a working demo of each one →

    Find your package in three taps

    We mapped 70 cafes across Pune and PCMC before writing these packages. Tell us about yours and we'll match it.

    Choose one option in each group. The result updates as you choose.

    Where is your cafe?
    What kind of cafe is it?
    Where are you right now?

    Starter

    Cafe Essentials and QR · ₹15,000 one time

    You're opening soon, so the first job is a menu people can read in five seconds and a Google listing that shows up when someone nearby searches for chai.

    • Menu design and a QR menu
    • Branded palm plates and table tents
    • Google Business Profile set up and verified

    The 10 Central Pune cafes we mapped charge ₹635 for two on average and hold a 4.4 rating.

    Ask about Starter

    Five packages, ₹15,000 to ₹95,000

    The first three are one-time projects. The last two are monthly retainers for cafes that want us in the room every week.

    1. Starter

      Cafe Essentials and QR

      For new launches, quick-service counters and kiosk cafes.

      Menu design and a QR menu, branded palm plates, table tents, and your Google Business Profile and local listings set up properly. See what's in Starter →

      ₹15,000One time · 7 to 10 days
    2. Growth

      Brand and Premium Packaging

      For independent specialty coffee bars and boutique patisseries.

      A full menu revamp, your own cups, sleeves and boxes, a cafe website with commission-free ordering, cloud POS and a loyalty program. See what's in Growth →

      ₹32,000One time plus print sourcing · 2 to 3 weeks
    3. Seasonal

      Corporate Gifting and Hampers

      For bakeries, bistros and gourmet cafes that want B2B orders.

      Diwali and festive hamper packaging, rigid gift boxes, a sales deck for HR and admin teams, CRM sync for corporate clients and a gifting page that takes orders. See what's in Seasonal →

      ₹48,000Fixed campaign fee · 3 to 4 weeks
    4. Experience

      Community and Event Hosting

      For community cafes, garden spaces and lifestyle lounges.

      Two events and two gigs a month, an art workshop, a run club meet, creator visits, an interactive website and the groundwork for ChatGPT and Gemini recommendations. See what's in Experience →

      ₹65,000Per month · events every two weeks
    5. Signature

      360° Omnichannel Partner

      For flagship cafes, multi-outlet chains and roasteries.

      Everything above, plus the full AI search programme, 8 to 10 creators a month, weekly gigs, enterprise POS, staff rosters and payroll, and a central kitchen ERP. One agency lead runs all of it. See what's in Signature →

      ₹95,000Per month · ongoing
    Compare all 23 deliverables across the packages
    DeliverableStarter₹15,000Growth₹32,000Seasonal₹48,000Experience₹65,000/moSignature₹95,000/mo
    Menu and branding
    Menu designIncluded (basic)Included (premium)Add-on (festive)Included (seasonal refresh)Included (full revamp)
    Ordering QRIncluded (static QR)Included (dynamic)Add-onIncluded (dynamic)Included (QR + analytics)
    Palm plate designIncluded (eco-branded)Included (eco-branded)Included (festive edition)Included (event custom)Included (unlimited runs)
    Packaging and gifting
    Packaging designIncluded (cups and bags)Included (full suite)Add-onIncluded (basic suite)Included (full custom suite)
    Gift packagingNot includedIncluded (gift boxes)Included (premium boxes)Add-onIncluded (all lines)
    Diwali hamper packagingNot includedAdd-onIncluded (core festive)Add-onIncluded (exclusive range)
    Corporate giftingNot includedAdd-onIncluded (full B2B kit)Add-onIncluded (+ B2B outreach)
    Events at your cafe
    Event hostingNot includedNot includedAdd-onIncluded (2 a month)Included (4 a month)
    Art workshopsNot includedNot includedAdd-onIncluded (1 a month)Included (2 a month)
    Live musicNot includedNot includedAdd-onIncluded (2 gigs a month)Included (weekly gigs)
    Creators and community
    Influencer campaignsNot includedAdd-onIncluded (festive launch)Included (event coverage)Included (monthly)
    Creator visitsNot includedNot includedIncluded (3 creators)Included (4 creators a month)Included (8 to 10 creators)
    Run club partnershipNot includedNot includedNot includedIncluded (1 run a month)Included (2 runs a month)
    Book clubNot includedNot includedNot includedIncluded (monthly meet)Included (twice a month)
    Your account team
    Creative director and project leadIncluded (email support)Included (designer lead)Included (campaign manager)Included (event lead)Included (dedicated lead)
    Website and ordering
    Cafe websiteAdd-onIncluded (starter site)Add-onIncluded (interactive site)Included (custom web app)
    Direct online orderingNot includedIncluded (web orders)Included (gifting portal)Included (order and pay)Included (omnichannel)
    Google and AI search
    Google Maps and local SEOIncluded (profile setup)Included (local SEO push)Add-onIncluded (ongoing)Included (multi-location)
    ChatGPT and Gemini visibilityNot includedAdd-onNot includedIncluded (core)Included (full suite)
    Behind the counter
    Cloud POS setupAdd-onIncluded (cloud POS)Add-onIncluded (multi-terminal)Included (enterprise POS)
    CRM and loyaltyNot includedIncluded (loyalty setup)Included (B2B CRM sync)Included (VIP community)Included (full CRM)
    Staff shifts and payrollNot includedAdd-onNot includedAdd-onIncluded (full HRMS)
    Kitchen and supply ERPNot includedNot includedAdd-onNot includedIncluded (full ERP)

    Gigs, pottery and run clubs

    A Tuesday with nothing on is a quiet Tuesday. We book the acoustic act, the pottery teacher and the Sunday run club, set up the floor, sell the tickets and put a host on the night. You make the coffee.

    • Live music Indie acoustic sets on weekends, with sound checked before doors open.
    • Art workshops Pottery, fluid art and canvas nights, with supplies and sign-ups handled.
    • Run club stops Your cafe as the finish line, with a breakfast bundle waiting.
    • Book club A monthly meet, a swap shelf and the occasional author.
    A guitarist and a singer performing in a small cafe
    Acoustic night
    A group shaping clay at a pottery workshop table
    Pottery workshop
    A book club table with coffee, cookies and a reading list
    Book club
    Friends talking over coffee and cake on a cafe sofa
    Saturday regulars

    Get named by ChatGPT

    More people now ask an assistant where to go instead of scrolling a map. Assistants recommend the places they can describe with confidence: clear hours, a readable menu, consistent listings and reviews that mention what you do well.

    We tidy your Google Business Profile, add schema markup to your site, fix your listings across Zomato, Justdial and Magicpin, and help you collect the reviews that say what you're good at.

    Included from Experience. Local SEO and Google Maps start at Starter.

    Behind the counter

    Marketing fills the tables. These keep the bill, the kitchen and the staff roster running when it does.

    Cloud POS
    Billing, KOTs, table maps and stock in one place, with your staff trained on it.
    Direct ordering
    Orders from your own site with payments, WhatsApp updates and kitchen routing.
    Loyalty and CRM
    Know who comes back and how often, then send them a reason to come back again.
    Shifts and payroll
    Barista rosters, mobile attendance, payroll and tip pooling rules.
    Kitchen ERP
    Central kitchen stock, reorders, vendor payments and a weekly waste report.

    Questions cafe owners ask us

    How soon will I see results?

    Print work like menus, QR standees and packaging is ready in 7 to 21 days depending on the package. Google Maps ranking usually moves within six to eight weeks of a cleaned-up profile and steady reviews. Events start bringing new faces the first night.

    Do I need to sign a long contract?

    Starter, Growth and Seasonal are one-time projects. Experience and Signature are monthly, and you can stop with a month's notice.

    Can I pick single services instead of a package?

    Yes. Most services can be added on their own. The comparison table shows which ones are add-ons for each package.

    Do you work outside Pune?

    Our events and print vendors are in Pune and PCMC, so that's where we work best. Website, ordering, POS and search work can be done for cafes anywhere in India.

    What do you need from me to start?

    Your current menu and prices, your logo if you have one, access to your Google Business Profile, and an hour to walk us through the cafe.

    Book a free cafe audit

    We'll visit, order something, look at your menu, packaging, Google listing and Instagram, and send back a one-page plan. It's free and you're not committing to anything.

    10 digits. We reply on WhatsApp within a working day.
    We'll send a confirmation here.

    See you at your cafe.

    Audits run Monday to Saturday across Pune and PCMC.